Bhadrak Autonomous College

About the Grievance Redressal Cell

A college's grievance cell, also known as the Grievance Redressal Cell (GRC), is a committee that addresses complaints made by students and other stakeholders. Grievance Redressal System is a vital part of any administration. It is the responsibility of the College Administration to provide a secure and contented environment to all its Staff and Students. The Grievance Redressal Committee has been formed in the College as per the UGC guidelines to redress the grievances of both the staff and the students. Since the inception of the college, the Committee has been under the direct purview of the principal. The grievances received by the principal are forwarded to the concerned Committee members who look into the problems depending upon the seriousness of the issue. The Committee has been continuously striving to take the best efforts possible to create a harmonious and conducive atmosphere for everyone in question.

Objectives

To accept written grievances from students and staff related to the system.
To create and implement a mechanism to handle the reported grievances.
To forward the findings to the Management if necessary for further action.
To listen, record, and scrutinize the grievances submitted by the Staff and Students and take necessary steps immediately.
To attend to the grievances based on the authenticity and gravity of the criticisms made.
To represent the grievances to the concerned section which may include maintenance, transport, academic, amenities, etc.
To convene periodical meetings to discuss whether the grievances have been settled.
To make a follow-up of these matters at regular intervals till their final disposal.
To maintain strict confidentiality, if necessary.

If any problem arises and is not resolved informally, students may file a grievance with the College Grievance Redressal Cell (CGRC) of the College. Any type of student complaint or problem may be presented to the CGRC for official review. The campus hearing body follows a set of formal procedures as per UGC Guidelines. A Student Representative (Ombudsman) will assist students in presenting their case along with the guidance of the members of the committee as well. The deadlines for filing any kind of grievance are the last day of the concerned semester, post the semester during which the incident has occurred. Decisions made by the CGRC are not appealable.

Any student who wishes to file a grievance can contact the chairperson of the College Grievance Redressal Cell (CGRC) in the college office OR lodge an online grievance using the following link: Online Grievance Form

Email: grivencecellbaccollege@gmail.com

Useful Links

Composition

Si. No	Member	Contact	Si. No	Member	Contact
1	Dr. Smita Sahu	8763536366	9	Dr. Akshaya Kumar Das	8917516412
2	Dr. Ajit Kumar Das	9437087299	10	Dr. Alok Kumar Sahoo	9487064862
3	Dr. Sarthak Kumar Jena	9800125608	11	Prof. Debajani Sahoo	7978588240
4	Prof. Sanjeevani Sudha Jena	9556325265	12	Dr. P. Sahoo
5	Prof. Jayashree Biswal	9439706510	13	Prof. Manas Ranjan Behera	7504267880
6	Smt. P. Sethy		14	Miss Manisha Nayak	7008193667
7	Dr. Manoranjan Sahoo	9437233553	15	Mr. Radhanath Mishra	9776989119
8	Dr. Sanjaya Kumar Satpathy	9778947435